Costs and payment, explained.
We don’t publish a price list online. Ask our team about costs before your visit.
Ask about costs before your visit
Chat with a nurse on LINE or WhatsApp, day or night.
Please don’t share medical details until our team asks for them.
If you have travel insurance
Direct billing with most travel insurers
Direct billing depends on your insurer and your treatment. If it is not available, you can pay and claim it back. How insurance works
Chat with our claims teamWhatsApp · send your policy details securely when askedIf you’ll pay yourself
What affects your total?
- ConsultationAsk whether the consultation fee includes a follow-up visit.
- Tests and medicinesAsk which tests and medicines are charged separately.
How can I pay?
- Cash
Visa
Mastercard
JCB- UnionPay
Alipay
WeChat Pay
We accept cash, Visa, Mastercard, JCB, UnionPay, Alipay and WeChat Pay. Please check any payment conditions with the team.
If you need a doctor at your hotel
Confirm travel charges, timing and the total with the team before the visit.